President Donald Trump’s newly appointed General Services Administration (GSA) chief, Stephen Ehikian, faced immediate backlash from agency staff during his first all-hands meeting on Thursday, as employees voiced frustration over job insecurity and leadership transparency—using the livestream chat to make their dissatisfaction clear.
A report published by Wired reveals leaked chat logs from the internal meeting, showing employees’ discontent with the administration’s focus on artificial intelligence while key concerns, such as layoffs and restricted resources, remain unaddressed.
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“‘My door is always open’ but we’ve been told we can’t go to the floor you work on?” one employee remarked in the Google Meet chat, referencing Ehikian’s apparent lack of accessibility.
Another worker chimed in: “We don’t want an AI demo, we want answers to what is going on with [reductions in force].” That comment sparked a wave of agreement, with over 100 GSA employees reacting with a “thumbs up” emoji, according to Wired.
Despite the outcry, the meeting centered on showcasing “GSAi,” a new internal chatbot developed by the agency’s Technology Transformation Services team. According to the report, GSAi is currently designed to assist employees with basic administrative tasks such as drafting emails. However, under pressure from Elon Musk’s Department of Government Efficiency (DOGE), there are ongoing efforts to develop a more advanced version capable of accessing government databases.
“During the meeting, Ehikian and other high-ranking members of the GSA team showed off GSAi, a chatbot tool built by employees at the Technology Transformation Services,” Wired reported. The tool is set to roll out Friday to over 13,000 GSA employees—far beyond the current user base of 1,500. But the expansion was met with indifference, even irritation, from staff who felt more pressing concerns were being ignored.
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“We are very busy after losing people and this is not [an] efficient use of time,” one employee wrote. Another simply asked: “Literally who cares about this?” One staffer questioned the project’s quality: “When there are great tools out there, GSA’s job is to procure them, not make mediocre replacements.”
Perhaps the most biting remark came from a federal worker who asked: “Did you use this AI to organize the [reduction in force]?” The GSA has not commented publicly on the employee reactions.
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